Step away from the email!

We know the feeling.

It’s 4:30pm. The Principal just sent you a Notice that is so factually incorrect, so aggressive, and so unfair that your blood pressure is turned up to 11.

You open Outlook. You crack your knuckles. You start typing a reply that involves phrases like ‘absolute joke’ and ‘complete numpty’.

Stop. Step away from the keyboard. Put down the hand grenade.

Sending that email feels good for exactly 15 seconds. It will probably feel terrible in six months when a lawyer reads it out at arbitration. I remember fondly my Civil Procedures lecturer drilling into my head at law school to ‘never put anything in writing that you don’t want read out in court’…

This is why you need a Bench Warmer.

We’re your commercial airbag. We absorb the impact, defuse the situation, and draft a considered, calm response that protects your commercial position and reputation without declaring war on the client.

We take the emotion out of it so you can keep the cash flow in it.

Let The Bench write that letter. You go have a cold one.